The pandemic has given a boost to social commerce. Many social channels like TikTok, Instagram and Facebook have seen more commerce activity as the digital shift continues to gain momentum. So Really What is “Social Commerce”? Social commerce is the term for the buying and selling of items and services […]
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10 Best Practices to ReVamp Your eCommerce Website
HAS YOUR COMPANY TAKEN THE LEAP INTO BECOMING AN ONLINE RETAILER? Even more so, everyday a consumer’s experience with the marketplace becomes more mobile, social and visual, which helps to improve the process for customers and complicate the process for business owners trying to keep up with latest developments in […]
Read MoreWhy Emotional Intelligence Is Key for Customer Engagement
Emotional intelligence is the cornerstone of your customer engagement strategy. Customers buy your products based on how they feel. And that feeling focuses on how your employees treat them, the quality of your product, and even your brand’s culture. The shopping experience matters to buyers. A recent study revealed that […]
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